Cancellation & Refund Policy

Cancelling your package tour reservation

• If you cancel less than 61 days before the experience’s start time, we will charge 5% of the fee in total.
• If you cancel less than 60-31 days before the experience’s start time, we will charge 30% of the fee in total.
• If you cancel less than 60-15 days before the experience’s start time, we will charge 60% of the fee in total.
• If you cancel less than 14-1 days before the experience’s start time, we will charge 80% of the fee in total.
• Cut-off times are based on local time.